Return Policy for Indian Customers
If a product received in a faulty/damaged condition, immediately WhatsApp us the images of the faulty/damaged packet. Once the images of the faulty/damaged product are approved by us, the courier person will pick up the faulty/damaged packet from your address. We will replace the faulty/damaged product as soon as we receive it.
Return Policy for a product ordered from Adhyayan Books
For Indian editions:
If you do not require any product(s) purchased by you, write to us on WhatsApp within 24 hours (1 day) of obtaining the purchased item. If unopened, the product can be returned for repayment or gift voucher of the same amount within two working days. However, in such a condition we regret to inform that we will not be able to compensate the shipping charges spent by you.
If any product purchased by you is cancelled before shipping, then immediate and full refund will be processed. If the product purchased by you is cancelled after shipping then, scheduled shipping charges will be deducted, and the remaining amount will be refunded within two working days.
Our Order Policy
You will receive a confirmation by email as soon as an order is authorized for payment. The confirmation will have your Order No, which can later be referred to for checking the online status of your order.
The price of a product may change even for a confirmed order if the supplier/publisher decides to change the MRP of the product. Adhyayan Books shall not be liable in such cases and the customer will have to bear the difference in price. In case of cancellation and refund because of a customer’s error, the customer will be charged upto 5% on Debit Card/Net Banking transactions and upto 7% on Credit Card transactions on the total order value. Delivery of orders weighing more than 10 kgs shall be made by Surface Mode. The customer will be given prior information of the same.
Product Identity Policy
We, at Adhyayan Books, do not warrant/claim that the product identity or the information regarding the same to be appropriate, complete or free from mistakes. It is our endeavour to ensure that all information on our site is true and exact to the best of our knowledge and research. Even though we try to give the exact information as far as possible, but sometimes there may be variations because of new editions or increase in prices.